Privacy Policy
This Privacy Policy explains what personal data Golden Prizma ("we", "us") collects when you use store.goldenprizma.com, why we collect it, and what choices you have.
Who we are
Golden Prizma, [REGISTERED ADDRESS]. Registration number: [COMPANY REGISTRATION / TAX NUMBER]. You can reach us at [SUPPORT EMAIL] or [PHONE NUMBER].
Data we collect
Contact details you give us: name, phone number, email address.
Delivery details: city, address, and delivery notes.
Account details: your sign-in email and a hashed password. We never see or store your password in readable form.
Order details: the products you buy, the amounts, and the status of each order.
Technical data: IP address, browser type, and cookies needed to keep your cart and your session.
Payment data
Card payments are processed by our payment service provider on its own secure payment page. Card numbers, expiry dates, and security codes are sent directly to the provider. We do not receive or store them. We receive only the result of the payment and a transaction reference.
Why we use your data
To take, deliver, and support your orders.
To send order confirmations and delivery updates.
To keep your account and order history.
To prevent fraud and keep the site secure.
To meet our legal and accounting obligations.
We do not sell your personal data.
Who we share it with
Delivery companies, to bring your order to you.
Our payment service provider, to process your payment.
Hosting and technical providers that run the site on our behalf.
Authorities, when the law requires it.
How long we keep it
We keep order and invoice records for as long as accounting and tax law requires. We keep account data until you ask us to delete your account.
Cookies
We use cookies that are necessary for the site to work: to keep you signed in, to remember your cart, and to remember your preferences. You can block cookies in your browser, but the cart and checkout will not work without them.
Your rights
You may ask us for a copy of your personal data, ask us to correct or delete it, or object to how we use it. Write to [SUPPORT EMAIL] and we will answer within 30 days.
Changes
We may update this policy. The current version is always on this page.